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Support›Ticket Tracking›Getting Started with Ticket Tracking›Navigating the Ticket Tracking Home & Boards

Topics

Getting Started with Ticket Tracking
- Creating & Submitting Tickets
- Navigating the Ticket Tracking Home & Boards
  - Overview of the Explore Ticket Tracking Home Page
  - New SAP Ticket Board Layout Explained
Ticket & SLA Management
Automated Routing & Escalations
Reporting & Insights

Navigating the Ticket Tracking Home & Boards

How to read the Explore Ticket Tracking hub and the New SAP Ticket board so you always know where to look.

Articles

Overview of the Explore Ticket Tracking Home Page
New SAP Ticket Board Layout Explained

Navigating the Ticket Tracking Home & Boards — Help Center