What Should I Do If I Cannot Access Billing Settings?

If you cannot access billing settings, first check whether your account has the required administrative or billing permissions.

Troubleshooting

1. Check your role

You may not have billing permissions.

2. Contact the account administrator

Ask the authorized administrator to review your access.

3. Avoid changing unrelated permissions

Changing permissions unnecessarily can create additional access problems.

4. Contact support if necessary

If the correct permissions are already assigned but the issue remains, contact Hoicko support.

FAQ

Q. Does every Hoicko user have billing access?
No. Billing access should generally be limited to authorized users.

Q. Should I request administrator access?
Only if your responsibilities genuinely require it.