Managing Connected Applications in Hoicko

Why should connected applications be managed?

As organizations grow, they often create more integrations and automated workflows. Without proper administration, teams may eventually lose track of which connections are active and which processes depend on them.

Connection management helps organizations maintain visibility, security, and reliability across their automated processes.

What should administrators track?

For important connections, maintain an understanding of:

• What application is connected
• Why the connection exists
• Which workflow uses it
• Who manages it
• What business process depends on it
• Whether it is still required

Review connections regularly

An integration created for an old process may no longer be necessary.

For example:

A company previously used a particular process for vendor onboarding. The process changes, but the old connection remains active.

If that connection is not reviewed, it can create unnecessary complexity.

Before changing a connection

Always identify its dependencies.

Ask:

• Which workflows use this connection?
• Which teams depend on it?
• Will changing it affect existing records?
• Is there a replacement process?
• Has the change been tested?

Access management

Integration settings can potentially affect important business processes.

Access should therefore be limited to authorized users.

Connection lifecycle

A useful lifecycle is:

Create → Test → Activate → Monitor → Review → Update or Retire

This approach prevents integrations from becoming unmanaged technical dependencies.

FAQs

Why should Hoicko connections be reviewed regularly?
Regular reviews help identify outdated, unused, or unnecessary integrations.

Can changing a connection affect workflows?
Yes. If multiple workflows depend on the same connection, changes may affect those processes.

Who should manage integrations?
Business-critical connections should generally be managed by authorized administrators or designated integration owners.

Should unused connections remain active?
Unused connections should be reviewed and retired according to your organization's governance process.

What should be documented for an integration?
Document its purpose, connected service, dependent workflows, owner, and important business dependencies.