Maintaining Hoicko Automations Over Time

Business processes change, so workflows should be reviewed periodically to ensure they still reflect current responsibilities, statuses, approvals, and systems.

Review workflow ownership

Every important automation should have someone responsible for understanding it.

Review triggers

Ask whether the original trigger still represents the current process.

Review conditions

Business rules may change.

A condition that was correct last year may no longer be appropriate.

Review actions

Make sure the workflow is still producing the required result.

Review connected applications

External services and business processes may change, so dependencies should also be reviewed.

Retire obsolete workflows

If a process no longer exists, consider disabling or retiring its automation according to your organization's governance process.

FAQs

How often should Hoicko workflows be reviewed?
Review frequency should depend on business importance and how frequently the related process changes.

Why do old workflows become a problem?
They may continue running based on outdated business rules.

Should every workflow have an owner?
Business-critical workflows should have a clearly identified owner or responsible team.

What should be reviewed during maintenance?
Review triggers, conditions, actions, data, dependencies, ownership, and business purpose.

When should a workflow be retired?
When the underlying business process no longer exists or the automation has been replaced.