Hoicko CRM FAQs: Common Questions Answered

Is Hoicko CRM a no-code platform?
Yes—Hoicko CRM is built on Hoicko's no-code app platform, which is also used to power the CRM's boards, workflows, and tiles.

Does Hoicko CRM work on mobile?
The CRM is accessed through a web portal; check with your Hoicko administrator for mobile access availability in your workspace.

Who can access system settings?
Only the account owner role has access to system settings, including tab configuration and tile sharing.

What happens if I don't complete KYC for an account?
Sales orders remain blocked for that account until KYC verification is submitted and approved by the designated approval team.

Can I undo a lead conversion?
No—converting a lead into an inquiry is a final, one-way action; Hoicko CRM shows a confirmation prompt specifically because it cannot be reversed.

How do I contact Hoicko support?

Website: hoicko.ai
Email: sales@hoicko.ai
Phone: +91-99281 22460