Activity Workflow Summary
Activity Workflow Summary
Updated 8/13/20261 min read
Every activity (ticket, call, or visit) follows eight checkpoints from creation to reporting: Create Activity → Fill Details → Link Records → Assign User → Dashboard View → Status Updates → Notifications → Reports.
- Create Activity—Ticket, Call, or Visit
- Fill Details—mandatory fields completed
- Link Records—tied to Leads or Inquiries
- Assign User—responsible owner allocated
- Dashboard View—visible across relevant widgets
- Status Updates—workflow drives status changes
- Notifications—triggered automatically
- Reports—centralized tracking
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